{"id":20581,"date":"2026-07-23T14:00:50","date_gmt":"2026-07-23T14:00:50","guid":{"rendered":"https:\/\/source.kitsid.com\/bsite\/?page_id=20581"},"modified":"2026-09-08T11:50:36","modified_gmt":"2026-09-08T11:50:36","slug":"terms-of-use","status":"publish","type":"page","link":"https:\/\/avurqi.com\/bsite\/terms-of-use\/","title":{"rendered":"Terms Of Use"},"content":{"rendered":"<style>\n:root{\n  --theme-primary:#6D1A36;\n  --theme-secondary:#C4A35A;\n  --ink:#15171c;--muted:#646a73;--line:#dfe3e8;--soft:#f6f7f9;--soft2:#fbfbfc;--white:#fff;\n  --shadow:0 12px 34px rgba(18,24,40,.06);\n}.entry-content a{color:var(--theme-primary);font-weight:700;text-decoration-thickness:1px;text-underline-offset:3px}.entry-content a:hover{color:var(--theme-secondary)}\na:focus-visible,summary:focus-visible{outline:3px solid var(--theme-primary);outline-offset:3px;border-radius:4px}\n.wrap{max-width:1180px;margin:0 auto;padding:38px 24px 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solid var(--line)}.clause .cno{font-size:1rem;font-weight:900;color:var(--theme-secondary)}\n@media(max-width:820px){.terms-layout{grid-template-columns:1fr}.term-index{position:static;display:none}.clause{grid-template-columns:44px 1fr}}\n<\/style>\n<div class=\"wrap\">\n<div class=\"topline\"><strong>AvurQi<\/strong><span>Last updated: 8 September 2026<\/span><\/div>\n<header class=\"page-title\"><span class=\"kicker\">Website Terms<\/span><\/p>\n<h1>Terms of Use<\/h1>\n<p class=\"lede\">Terms governing website use, orders, payments, shipping, returns, refunds and statutory consumer rights.<\/p>\n<\/div>\n<div class=\"terms-layout\">\n<aside class=\"term-index\">\n<div>Sections<\/div>\n<p><a href=\"#c01\">01 Scope<\/a><a href=\"#c02\">02 Website Use<\/a><a href=\"#c03\">03 Product Information<\/a><a href=\"#c04\">04 Prices and Taxes<\/a><a href=\"#c05\">05 Orders<\/a><a href=\"#c06\">06 Order Acceptance<\/a><a href=\"#c07\">07 Processing<\/a><a href=\"#c08\">08 Cancellation<\/a><a href=\"#c09\">09 Address Changes<\/a><a href=\"#c10\">10 Payments<\/a><a href=\"#c11\">11 Shipping Fees<\/a><a href=\"#c12\">12 Free Shipping<\/a><a href=\"#c13\">13 Dispatch<\/a><a href=\"#c14\">14 Estimated Delivery<\/a><a href=\"#c15\">15 Tracking<\/a><a href=\"#c16\">16 Customs and Import Duties<\/a><a href=\"#c17\">17 Lost Parcels<\/a><a href=\"#c18\">18 EU Right of Withdrawal<\/a><a href=\"#c19\">19 Returns<\/a><a href=\"#c20\">20 Return Shipping<\/a><a href=\"#c21\">21 Exchanges<\/a><a href=\"#c22\">22 Defective \/ Incorrect \/ Incomplete Goods<\/a><a href=\"#c23\">23 Refunds<\/a><a href=\"#c24\">24 Personalised Goods Exception Where Applicable<\/a><a href=\"#c25\">25 Statutory Consumer Rights<\/a><a href=\"#c26\">26 Intellectual Property<\/a><a href=\"#c27\">27 Liability<\/a><a href=\"#c28\">28 Privacy<\/a><a href=\"#c29\">29 Changes<\/a><a href=\"#c30\">30 Contact<\/a><\/aside>\n<div>\n<section class=\"clause\" id=\"c01\">\n<div class=\"cno\">01<\/div>\n<div>\n<h2>Scope<\/h2>\n<p>These Terms of Use govern access to and use of this website and the purchase of products from AvurQi, subject to mandatory consumer law that applies to a transaction.<\/p>\n<\/div>\n<\/section>\n<section class=\"clause\" id=\"c02\">\n<div class=\"cno\">02<\/div>\n<div>\n<h2>Website Use<\/h2>\n<p>Use the website lawfully and do not interfere with its operation, security or other users. Access may be restricted where reasonably necessary to protect the website or comply with law.<\/p>\n<\/div>\n<\/section>\n<section class=\"clause\" id=\"c03\">\n<div class=\"cno\">03<\/div>\n<div>\n<h2>Product Information<\/h2>\n<p>Product descriptions, images and availability are provided to help customers make purchasing decisions. Product-specific information on the relevant product page forms part of the information available before purchase.<\/p>\n<\/div>\n<\/section>\n<section class=\"clause\" id=\"c04\">\n<div class=\"cno\">04<\/div>\n<div>\n<h2>Prices and Taxes<\/h2>\n<p>Displayed product prices include applicable tax according to the website&#8217;s pricing configuration. Customs duties and import charges are separate and may apply to international orders.<\/p>\n<\/div>\n<\/section>\n<section class=\"clause\" id=\"c05\">\n<div class=\"cno\">05<\/div>\n<div>\n<h2>Orders<\/h2>\n<p>Submitting an order is a request to purchase the selected products using the information shown at checkout.<\/p>\n<\/div>\n<\/section>\n<section class=\"clause\" id=\"c06\">\n<div class=\"cno\">06<\/div>\n<div>\n<h2>Order Acceptance<\/h2>\n<p>An order is accepted when the merchant confirms acceptance or otherwise proceeds with fulfilment in accordance with the order process.<\/p>\n<\/div>\n<\/section>\n<section class=\"clause\" id=\"c07\">\n<div class=\"cno\">07<\/div>\n<div>\n<h2>Processing<\/h2>\n<p>Orders are usually processed within <strong>1\u20133 business days<\/strong>.<\/p>\n<\/div>\n<\/section>\n<section class=\"clause\" id=\"c08\">\n<div class=\"cno\">08<\/div>\n<div>\n<h2>Cancellation<\/h2>\n<p>Customers may request cancellation before dispatch by contacting support@avurqi.com. After dispatch, cancellation cannot be guaranteed.<\/p>\n<\/div>\n<\/section>\n<section class=\"clause\" id=\"c09\">\n<div class=\"cno\">09<\/div>\n<div>\n<h2>Address Changes<\/h2>\n<p>Address-change requests can be made before dispatch by contacting support@avurqi.com. Once a carrier has received the parcel, any change may depend on carrier handling.<\/p>\n<\/div>\n<\/section>\n<section class=\"clause\" id=\"c10\">\n<div class=\"cno\">10<\/div>\n<div>\n<h2>Payments<\/h2>\n<p>Payments are processed through <strong>Stripe<\/strong>. Primary card brands shown on the website include Visa, Mastercard, American Express, JCB, Discover and Diners Club. Additional methods may be available where displayed on the Payment or Checkout page.<\/p>\n<\/div>\n<\/section>\n<section class=\"clause\" id=\"c11\">\n<div class=\"cno\">11<\/div>\n<div>\n<h2>Shipping Fees<\/h2>\n<p>Standard shipping is <strong>6$<\/strong> for orders below the free-shipping threshold.<\/p>\n<\/div>\n<\/section>\n<section class=\"clause\" id=\"c12\">\n<div class=\"cno\">12<\/div>\n<div>\n<h2>Free Shipping<\/h2>\n<p>Orders reaching <strong>50<\/strong> qualify for free standard shipping.<\/p>\n<\/div>\n<\/section>\n<section class=\"clause\" id=\"c13\">\n<div class=\"cno\">13<\/div>\n<div>\n<h2>Dispatch<\/h2>\n<p>Orders are dispatched within <strong>3 business days<\/strong>.<\/p>\n<\/div>\n<\/section>\n<section class=\"clause\" id=\"c14\">\n<div class=\"cno\">14<\/div>\n<div>\n<h2>Estimated Delivery<\/h2>\n<p>Estimated transit time is <strong>7\u201315 business days after dispatch<\/strong>. This is an estimate rather than a guaranteed arrival date.<\/p>\n<\/div>\n<\/section>\n<section class=\"clause\" id=\"c15\">\n<div class=\"cno\">15<\/div>\n<div>\n<h2>Tracking<\/h2>\n<p>All orders include shipment tracking. Tracking information is provided after dispatch once tracking data becomes available.<\/p>\n<\/div>\n<\/section>\n<section class=\"clause\" id=\"c16\">\n<div class=\"cno\">16<\/div>\n<div>\n<h2>Customs and Import Duties<\/h2>\n<p>Applicable customs duties, import charges or customs handling charges imposed by the destination country are the customer&#8217;s responsibility, except where mandatory applicable law requires otherwise.<\/p>\n<\/div>\n<\/section>\n<section class=\"clause\" id=\"c17\">\n<div class=\"cno\">17<\/div>\n<div>\n<h2>Lost Parcels<\/h2>\n<p>If a parcel appears lost, contact support@avurqi.com. We review tracking and investigate with the carrier. If the parcel is confirmed lost, an appropriate resolution will be offered by reshipment or refund.<\/p>\n<\/div>\n<\/section>\n<section class=\"clause\" id=\"c18\">\n<div class=\"cno\">18<\/div>\n<div>\n<h2>EU Right of Withdrawal<\/h2>\n<p>Where EU distance-selling rules apply, consumers generally have a 14-day statutory right of withdrawal from receipt without giving a reason. This statutory right is separate from the normal commercial return policy.<\/p>\n<\/div>\n<\/section>\n<section class=\"clause\" id=\"c19\">\n<div class=\"cno\">19<\/div>\n<div>\n<h2>Returns<\/h2>\n<p>For products covered by the normal return policy, a return request must be registered with support@avurqi.com within 14 calendar days after receipt.<\/p>\n<\/div>\n<\/section>\n<section class=\"clause\" id=\"c20\">\n<div class=\"cno\">20<\/div>\n<div>\n<h2>Return Shipping<\/h2>\n<p>For eligible non-defective change-of-mind returns, the customer pays return shipping. For damaged, defective, incorrect or incomplete goods, the merchant pays the applicable return shipping cost. For a normal EU statutory withdrawal, the customer may bear return shipping where this was clearly disclosed before purchase.<\/p>\n<\/div>\n<\/section>\n<section class=\"clause\" id=\"c21\">\n<div class=\"cno\">21<\/div>\n<div>\n<h2>Exchanges<\/h2>\n<p>Direct exchanges are supported. For a normal non-defective exchange, the customer pays return shipping and replacement shipment cost. For damaged, defective, incorrect or incomplete goods, the merchant pays the applicable return and replacement shipping costs.<\/p>\n<\/div>\n<\/section>\n<section class=\"clause\" id=\"c22\">\n<div class=\"cno\">22<\/div>\n<div>\n<h2>Defective \/ Incorrect \/ Incomplete Goods<\/h2>\n<p>Nothing in these Terms limits rights relating to damaged, defective, incorrect, incomplete or otherwise non-conforming goods. Mandatory statutory consumer rights continue to apply.<\/p>\n<\/div>\n<\/section>\n<section class=\"clause\" id=\"c23\">\n<div class=\"cno\">23<\/div>\n<div>\n<h2>Refunds<\/h2>\n<p>Approved refunds have an internal processing target of within 7 business days after returned goods are received and the necessary review is completed, subject to mandatory statutory refund deadlines. Approved refunds are generally returned to the original payment method.<\/p>\n<\/div>\n<\/section>\n<section class=\"clause\" id=\"c24\">\n<div class=\"cno\">24<\/div>\n<div>\n<h2>Personalised Goods Exception Where Applicable<\/h2>\n<p>If made-to-order, custom-made or clearly personalised goods are offered, a change-of-mind or statutory withdrawal exception may apply where permitted by law. This does not exclude rights concerning defective, damaged, incorrect goods, merchant production errors or other mandatory rights.<\/p>\n<\/div>\n<\/section>\n<section class=\"clause\" id=\"c25\">\n<div class=\"cno\">25<\/div>\n<div>\n<h2>Statutory Consumer Rights<\/h2>\n<p><strong>Mandatory Statutory Consumer Rights<\/strong> are not excluded or reduced by these Terms. Where applicable law gives a consumer stronger rights, those rights prevail.<\/p>\n<\/div>\n<\/section>\n<section class=\"clause\" id=\"c26\">\n<div class=\"cno\">26<\/div>\n<div>\n<h2>Intellectual Property<\/h2>\n<p>Website text, layouts, graphics and other protected content may be subject to intellectual-property rights. Use of the website does not transfer ownership of those rights.<\/p>\n<\/div>\n<\/section>\n<section class=\"clause\" id=\"c27\">\n<div class=\"cno\">27<\/div>\n<div>\n<h2>Liability<\/h2>\n<p>Nothing in these Terms excludes liability that cannot lawfully be excluded. Any limitation applies only to the extent permitted by applicable law.<\/p>\n<\/div>\n<\/section>\n<section class=\"clause\" id=\"c28\">\n<div class=\"cno\">28<\/div>\n<div>\n<h2>Privacy<\/h2>\n<p>Personal data is handled in accordance with the Privacy Policy and applicable data-protection law.<\/p>\n<\/div>\n<\/section>\n<section class=\"clause\" id=\"c29\">\n<div class=\"cno\">29<\/div>\n<div>\n<h2>Changes<\/h2>\n<p>These Terms may be updated from time to time. The current version is identified by the last-updated date shown on this page.<\/p>\n<\/div>\n<\/section>\n<section class=\"clause\" id=\"c30\">\n<div class=\"cno\">30<\/div>\n<div>\n<h2>Contact<\/h2>\n<p>For order, shipping, return, refund, exchange, sizing, payment or general support questions, contact support@avurqi.com. For privacy or data-protection matters, contact privacy@avurqi.com.<\/p>\n<\/div>\n<\/section>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Last updated: Website Terms Terms of Use Terms governing website use, orders, payments, shipping, returns, refunds and statutory consumer rights. Sections 01 Scope02 Website Use03 Product Information04 Prices and Taxes05 Orders06 Order Acceptance07 Processing08 Cancellation09 Address Changes10 Payments11 Shipping Fees12 Free Shipping13 Dispatch14 Estimated Delivery15 Tracking16 Customs and Import Duties17 Lost Parcels18 EU Right of [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-20581","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/avurqi.com\/bsite\/wp-json\/wp\/v2\/pages\/20581","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/avurqi.com\/bsite\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/avurqi.com\/bsite\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/avurqi.com\/bsite\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/avurqi.com\/bsite\/wp-json\/wp\/v2\/comments?post=20581"}],"version-history":[{"count":2,"href":"https:\/\/avurqi.com\/bsite\/wp-json\/wp\/v2\/pages\/20581\/revisions"}],"predecessor-version":[{"id":24527,"href":"https:\/\/avurqi.com\/bsite\/wp-json\/wp\/v2\/pages\/20581\/revisions\/24527"}],"wp:attachment":[{"href":"https:\/\/avurqi.com\/bsite\/wp-json\/wp\/v2\/media?parent=20581"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}